Updating an Expired License

If your license is expired and Graph Studio will not start or Graph Studio is running but the Server Licensing screen in the Administration application shows an Access Denied/Forbidden License is invalid error message, follow the steps below to update the license key.

1. First, log in to the Graph Studio host server and stop Graph Studio with the following command:

   sudo systemctl stop anzo-server

   Or, if you do not use the systemd service, you can stop Graph Studio with the command below:

   <install_path>/Anzo/Server/AnzoServer stop

2. Next, start Graph Studio with the appropriate command below:

   sudo systemctl start anzo-server

   Or

   <install_path>/Anzo/Server/AnzoServer start

3. Once Graph Studio is restarted, you will be presented with the same licensing model selection screen that is displayed during installation (shown below).

   

4. Select the desired licensing model and click Next.
5. If you select legacy licensing, the Legacy Licensing Setup screen is displayed:

   

   Paste the license key in the text field and click Next. Graph Studio completes the startup process and you can resume usage. It may take Graph Studio noticeably longer to start for the first time after the license is updated. Subsequent starts will return to the usual startup time.

6. If you select Altair Units Licensing, the following screen is displayed:\

   

7. Select the licensing method (Managed or On-pemises), specify the required parameters, and click Next. Graph Studio completes the startup process and you can resume usage. It may take Graph Studio noticeably longer to start for the first time after the license is updated. Subsequent starts will return to the usual startup tim