Getting Support

If you have comments or questions about AnzoGraph DB or run into an issue that you need help resolving, you can get help from the AnzoGraph DB user community or from Cambridge Semantics Support. Cambridge Semantics provides the following options for getting free AnzoGraph DB technical support:

  • Get help from our user community on Stack Overflow at https://stackoverflow.com/questions/tagged/anzograph. Cambridge Semantics monitors Stack Overflow. When posting a new question, include the anzograph tag.
  • Send an email to anzograph-support@cambridgesemantics.com. Emails are automatically submitted to the AnzoGraph DB Service Desk and received by the Support team. Registered users can also access the AnzoGraph DB Service Desk directly from the Cambridge Semantics Customer Center at https://customercenter.cambridgesemantics.com.

For answers to frequently asked questions, see the FAQ. For instructions on getting diagnostic files for support, see Retrieving Diagnostic Files.