Getting Support
If you have comments or questions about Graph Lakehouse or run into an issue that you need help resolving, you can get help from the Graph Lakehouse user community or from Altair Support. Altair provides the following options for getting Graph Lakehouse technical support:
- Get help from our user community on Stack Overflow at https://stackoverflow.com/questions/tagged/anzograph. Altair monitors Stack Overflow. When posting a new question, include the anzograph tag.
- Send an email to anzograph-support@cambridgesemantics.com. Emails are automatically submitted to the Graph Lakehouse Service Desk and received by the Support team. Registered users can also access the Graph Lakehouse Service Desk directly from the Customer Center at https://customercenter.cambridgesemantics.com.
For answers to frequently asked questions, see the FAQ. For instructions on getting diagnostic files for support, see Retrieving Diagnostic Files.